Privacy Policy
Introduction
At Marudhar Herbals, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you interact with our website, products, and services.
If you have any questions about this policy or how Marudhar Herbals handles your information, please contact us at prithvi@mellow.co.in or vaishali@mellow.co.in.
What Information Do We Collect?
We may collect personal details such as name, email, phone number, postal address, and business information you provide while inquiring or purchasing our products. We also collect technical data such as IP address and browsing behavior to improve user experience.
We process contact information like your name, email, and phone number when you fill out forms, send us inquiries, or request product details. This helps us respond effectively and provide you with the best support.
| How we use your personal information | Legal basis |
|---|---|
| To provide details of our herbal products, quotations, and order-related communication. | Consent – provided by you when sharing your details. |
| To keep you informed about updates, new product launches, or services. | Legitimate interest – ensuring you are aware of relevant updates. You can opt-out at any time. |
| To process and deliver your orders efficiently and securely. | Performance of a contract – necessary to fulfill your purchase. |